All set for your next flight! but facing problems related to booking or luggage. Maybe you simply want to clarify some doubts before boarding that next flight. If that’s the case then the most logical course of action is to get in touch with the airlines prior to your flight and get your queries sorted in advance.
Steps to how can I get in touch with Lufthansa?
One can get in touch with Lufthansa’s extensive and interactive Customer Service by following the simple steps listed below.
Go to www.lufthansa.com .
Navigate to the top-right corner of the page. Look for the ‘Menu’ option with three horizontal lines.
Click on the button to open the categories.
Scroll down and you will find the “Help and Contact” option at the bottom left of the page.
Once you click you will be redirected to the contact page. Here you will be greeted by Lufthansa Chat Assistant(Elisa), a chat-bot available 24/7 for your assistance. You can click the Start Chat button and move forward with your query
In addition to this you can find a number of options available on the screen. These include frequently searched topics along with basic topics like baggage , check-in, upgrade etc. Simply clicking on these will provide you with a list of answered questions.
If the desired answer is not available you can avail the option of “Enter Search Term”.
and type in the required query.
If the query is still unresolved and you wish to directly speak with someone, you can get the contact number by typing in the same on “Enter Search Term”.
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